Privacy Policy
Last updated: September 27, 2026
Drinkable Healing ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect on this Site, how it is stored and protected, and the rights available to you.
1. Information We Collect
Drinkable Healing is a static informational website. We do not require reader accounts and we do not ask visitors to submit sensitive health information. When you contact us by email or through a form, we receive the information you voluntarily provide, such as your name, email address, and message. When you purchase the book, our payment processor collects the information needed to complete the transaction.
2. How We Use Information
We use the information you submit only to respond to your enquiries, deliver products you have purchased, provide support, and maintain our business records. We may use aggregate, non-identifying statistics (such as page-visit counts) to improve the Site.
3. Sharing and Service Providers
We do not sell your personal information. If analytics, email signup forms, affiliate tools, or checkout providers are used, those third-party services may process basic technical data such as device, browser, page URL, referral source, and form submissions according to their own policies. Payment card data is processed exclusively by our PCI-DSS certified payment processor, Waffo Pancake, and is never stored on our servers.
4. Data Security and Storage
We take reasonable and appropriate measures to protect your personal data:
- Encryption in transit: this Site is served over HTTPS/TLS, so data exchanged with us is encrypted while travelling between your browser and our servers.
- Secure storage: information you submit (such as emails and form messages) is stored securely with our service providers, and purchase records are held by our PCI-DSS certified payment processor using industry-standard safeguards.
- Access controls: access to submitted personal data is limited to the people who need it to respond to you or fulfil your order, and our processors are bound by confidentiality obligations.
- Card data: we never see or store your full payment card details; they are handled entirely by our payment processor.
- Incident response: in the event of a security incident affecting your personal data, we will notify you and the relevant authorities within 72 hours of discovery, as required by law.
5. Data Retention
We keep personal data only as long as needed for the purposes described above:
- Contact messages and emails: retained only as long as needed to respond to you and maintain our records, then deleted.
- Purchase and transaction records: retained as required by tax and accounting law (typically up to 7 years) and held securely by our payment processor.
- Analytics data: retained in aggregate according to our analytics provider's policy.
When data is no longer needed, it is deleted or anonymised.
6. Your Rights
Readers can contact us to ask privacy questions, request access to or correction of their information, or request removal of information they intentionally submitted through email or forms. You may also lodge a complaint with your local data protection authority.
7. Third-Party Links
This Site may link to third-party websites. This Policy applies only to data we directly collect; we are not responsible for the privacy practices of third parties.
8. Changes to This Policy
We may update this Policy from time to time. The current version will always be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please visit our Contact page.